"The outside area is a wonderful place to relax and watch the world go by."
dalehill101 from United Kingdom
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"The bar was great, lovely instagrammable decor and the cocktails were excellent, very tasty."
Lisa R from United Kingdom
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"White company toiletries and spotlessly clean."
Julie
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4-star boutique hotel on Newcastle's iconic Grey Street
Dining
The on-site Leila Lily's holds an Award-winning Rosette, serving dishes in a setting that retains the building's former bank architecture. Breakfast is served in the room or in the basement dining area, with an à la carte menu and a buffet selection that includes homemade granola. The hotel's bar offers cocktails and a wine list, with dual access from the street for non-residents.
Spa & Wellness
The City Retreat Luxury Salon & Day Spa offers full-service treatments, including exclusive spa therapies that provide a wellness experience distinct from standard hotel amenities. The spa uses White Company toiletries, which are also provided in all guest bathrooms and can be purchased at the hotel. Guests can book treatments such as facials, massages, and nail services within the hotel premises.
Meetings & Events
Four fully equipped meeting rooms accommodate groups from 2 to 100 guests, with layouts configurable for board meetings, private dinners, or presentations. The hotel retains its historical Georgian character, including original architectural details such as high ceilings and a grand marble doorway, which add a distinctive backdrop for events. Private meeting areas are designed for bespoke events, with catering from Leila Lily's available.
Rooms
The 49 contemporary en-suite rooms each feature unique decor, with individual feature walls and luxury linens. All bathrooms include White Company toiletries, and some rooms offer a free-standing bath or a rainfall shower. The Collingwood Suite provides a two-level layout with a separate bathroom upstairs and bedroom downstairs, while the Junior Suite includes a separate shower and bath.
Location & Pet-Friendly
The hotel sits on Grey Street, described by some tour guides as the most beautiful street in England, a 2-minute walk from the Theatre Royal and a 10-minute walk from Newcastle Central Station. Eldon Square Shopping Centre is a 5-minute walk away, and the quayside with its bars and restaurants is within walking distance. The hotel is pet-friendly, providing pet baskets and bowls, and permits dogs in designated rooms with prior arrangement.
Highlights
Location: On iconic Grey Street, 2 min from Theatre Royal
Spa: Full-service City Retreat Luxury Salon & Day Spa
Rooms: 49 unique en-suite rooms with White Company toiletries
Meetings: Four fully equipped rooms for 2-100 guests
Pet-Friendly: Pet baskets and bowls provided
“Nestled on iconic Grey Street, the hotel distinguishes itself with a Rosette-awarded restaurant and a tranquil spa. I noted the blend of Georgian character with contemporary comforts, creating spaces for both leisure and bespoke business events. In my opinion, the attentive staff contribute to an experience that balances city vibrancy with boutique elegance.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Standard Double Room
2 persons
8 m²
1 Double bed
Air conditioning
Bathtub
room details
Standard Twin Room
2 persons
10 m²
2 Single beds
Air conditioning
Bathtub
room details
Deluxe Junior Suite
2 persons
33 m²
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Snack bar
Business
Business centre
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
Room decor
Carpeted floor
Show more
Dining Onsite
At Grey Street Hotel, Leila Lily's delights with a modern and romantic ambiance, offering a menu that spans British, European, and international dishes. Ideal for travelers seeking both vegetarian and vegan options, the restaurant creates a warm atmosphere perfect for breakfast, lunch, and dinner.
Leila Lily's
British, International, European
Ambiance
A modern, romantic setting, accentuated by stunning floral decor and an inviting bar area.
Key Offerings
Guests can indulge in a diverse menu featuring vegetarian, vegan, gluten-free, and dairy-free options. Pair meals with delightful cocktails or enjoy a traditional afternoon tea experience.
Reservation
No
Monday: 16:00 - 20:00, Tuesday to Thursday: 12:00 - 20:00, Friday to Saturday: 12:00 - 21:00, Sunday: 12:00 - 20:00
Location
2-12 Grey Street, Newcastle upon Tyne, NE1 6EE,
Explore Newcastle upon Tyne
Explore Newcastle
Top Attractions
Activities
Dining
Entertainment
Newcastle Castle
4 minutes' walk
Historic fortress offering insights into Newcastle's origins. Features stunning views and guided tours.
The Quayside
7 minutes' walk
Scenic riverside area with iconic bridges. Great for walking, dining, and enjoying art installations.
Life Science Centre
12 minutes' walk
Engaging science museum featuring interactive exhibits and a planetarium. Family-friendly with fun workshops.
Baltic Centre for Contemporary Art
14 minutes' walk
Renowned contemporary art space in a former flour mill. Rotating exhibitions and free admission.
Jesmond Dene Park
24 minutes' walk
Beautiful park ideal for walking and picnicking. Features wildlife, scenic paths, and a petting zoo.
Whickham Thorns Outdoor Activity Centre
12 minutes' drive
Adventure hub for outdoor activities like climbing and mountain biking. Equipment rentals available, great for thrill-seekers.
Newcastle Wellness Centre
15 minutes' walk
Tranquil spa offering yoga classes and relaxation treatments. Ideal for unwinding after a day of exploration.
Marco Polo Restaurant
1 minute' walk
Italian dining with a cozy ambiance. Signature dishes include homemade pasta and gourmet pizzas. Reservations recommended.
Las Iguanas
2 minutes' walk
Vibrant Latin American restaurant featuring tapas and cocktails. Friendly atmosphere, suitable for various dietary preferences.
Dacantus
1 minute' walk
Modern eatery offering creative small plates and an extensive wine list. Perfect for a casual yet sophisticated dining experience.
Sage Gateshead
10 minutes' drive
Iconic venue hosting live music and events. Home to a range of genres, from classical to contemporary, with scenic views.
The Live Theatre
10 minutes' walk
Intimate venue focused on new writing and engaging performances. Offers something for all ages with a welcoming atmosphere.
Ouseburn Farm
10 minutes' drive
Family-friendly farm with animals and green spaces. Hosts events like craft fairs and offers guided tours for educational experiences.
Local transport and travel tips
City Centre
Newcastle upon Tyne 5 min · 400 m
Airports
Newcastle (NCL) 20 min · 13 km
Durham Tees Valley (MME) 96 min · 64 km
Train
Manors Railway Station 6 min · 500 m
Newcastle Central 8 min · 600 m
Bus
Bus stop 6 min · 500 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 12.95 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of floors:
8
Number of rooms:
48
Reviews and Ratings
Feedback about Grey Street Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Grey Street Hotel enjoys a fantastic location near the train station and attractions like the Earl Grey Monument and The Quayside. Guests frequently mention the clean and spacious rooms, some featuring bathrooms with both a bath and shower and White Company toiletries. Many appreciate the comfortable beds and the good quality breakfast with plenty of choice, though some guests have noted that the floors can be creaky. A number of reviewers also highlight the good value for money.
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Review score
Based on 1932 verified reviews
8.4 /10
Great
86 %
Recommend
Location
9.6/10
Staff
9.3/10
Paid Wi-Fi
7.6/10
Free WiFi
8.3/10
Pros
Great location
Lovely staff
Comfortable beds
Good room
Sound insulation
Cons
Narrow gap
Small shower
Old mattress
Guest reviews
based on 1932 reviews
8.4/10
based on 3330 reviews
8.6/10
Barbara from Germany
Deluxe Double Room
3 nights in November 2025
|
Reviewed: February 02, 2026
9/10
Charming stay in the city center
attentive staff convenient location
The staff was very attentive and thoughtful! The location proved convenient. I found many excellent restaurants just a short stroll away.
0 Helpful
Amelia from United Kingdom
Single
Deluxe Double Room
3 nights in November 2025
|
Reviewed: December 03, 2025
9/10
central location clean room friendly staff
the central location was EVERYTHING. the room was clean. the staff really were friendly.
the shower pressure was a LITTLE low.
0 Helpful
Connor from United Kingdom
Single
deluxe double room
3 nights in November 2025
|
Reviewed: November 26, 2025
8/10
hot shower train station
I stayed in the beautiful double room. It was quite clean. the bathroom was a nice size, with a hot shower. I found this pleasant. the location is great, close to the town center and train station.
the walls seemed thin and i could hear hallway noise, it bothered me a little.
0 Helpful
Show more reviews
FAQs
About Grey Street Hotel
What is the check-in and check-out policy at Grey Street Hotel?
Check-in is at 15:00 and check-out is by 11:00.
How far is the nearest airport from Grey Street Hotel?
Newcastle Airport is located 12 km from the hotel.
Are there on-site dining options at Grey Street Hotel?
The award-winning Rosette restaurant, Leila Lily's, serves a diverse menu on-site.
What notable landmarks are near Grey Street Hotel?
Nearby attractions include Theatre Royal (0.3 km), Eldon Square Shopping Centre (0.5 km), and the Quayside (1 km).
What amenities are available in the rooms at Grey Street Hotel?
Rooms feature a flat-screen TV, tea and coffee making facilities, and en suite bathrooms with White Company toiletries.
What breakfast options does Grey Street Hotel provide?
Breakfast is available for an additional charge of 15 GBP.
Is there a business center at Grey Street Hotel?
The hotel has a business center and four fully equipped meeting rooms for between 2 to 100 guests.
What languages do the staff at Grey Street Hotel speak?
The staff at Grey Street Hotel speaks English.
Are there any smoking areas at Grey Street Hotel?
The hotel is a smoke-free property.
How far is Grey Street Hotel from Newcastle Central train station?
The hotel is a 10-minute walk, approximately 800 m, from Newcastle Central train station.